Privacy Notice

When you contact us through this website — by phone, email, or the enquiry form — we may collect:

• Your name
• Email address
• Telephone number
• Details of the property or project you're enquiring about
• The nature of your enquiry and any message you send us

We don't collect any information beyond what you choose to give us when getting in touch.

We use this information to:

• Respond to your enquiry and discuss your surveying, project management or insurance reinstatement requirements
• Prepare quotes, proposals or instructions where you'd like to proceed with our services
• Keep records relating to any work we carry out for you, as required by our professional obligations as an RICS-regulated practice
• Meet our legal and regulatory obligations

We don't use your details for marketing unless you've separately agreed to that.

Enquiries that don't go any further are generally kept for a reasonable period in case you get back in touch, then deleted. Where we go on to act for you, records are kept in line with our professional indemnity and RICS record-keeping requirements, which is typically several years after a project concludes.

We don't sell or rent your information to anyone. We may share relevant details with:

• Sub-consultants, contractors or other professionals directly involved in a project you've instructed us on
• Insurers, loss adjusters or solicitors where you've asked us to liaise with them on your behalf
• Service providers who support how this website and our email run (for example, hosting or email providers), who only process data on our instructions

Under Jersey's data protection law, you have the right to:

• Ask what personal information we hold about you and get a copy of it
• Ask us to correct anything that's inaccurate or out of date
• Ask us to delete your information, where there's no good reason for us to keep it
• Object to how we're using your information, or ask us to restrict it
• Withdraw consent at any time, where we're relying on consent

To exercise any of these, get in touch with us using the details below.

This website uses cookies. Details of what these are and how to manage them are set out in our Cookie Policy.

If you're unhappy with how we've handled your personal information, please contact us first so we can try to put it right. You also have the right to raise a concern with the Jersey Office of the Information Commissioner (jerseyoic.org).